Frequently Asked Questions
Everything you need to know about Whiskcam.
We offer a 30-day money-back guarantee, no questions asked. If you or your pet aren't happy with Whiskcam, simply email us at support@whiskcam.com and we'll process a full refund — you don't even need to return the product. We stand behind every Whiskcam because we know you'll love it.
Whiskcam is safe for adult cats and small dogs under 10 kg (Chihuahua, Yorkshire, Pomeranian, Dachshund, Cavalier King Charles, and similar breeds). At just 24g — lighter than a small bell — it clips securely onto any existing collar with smooth, rounded edges. Even small cats barely notice it. We recommend a breakaway collar for outdoor pets.
Whiskcam records up to 2 hours of Full HD video on a full charge — perfect for capturing morning patrols and evening adventures. A full charge takes under an hour via USB-C.
No app, no WiFi, no accounts. Just press the record button on the camera. When your pet comes home, pop out the SD card, plug it into your phone using the included adapter, and enjoy the footage. It's that simple.
Every Whiskcam comes with a MicroSD-to-USB-C/Lightning adapter. Plug it into your phone and view the videos directly in your gallery app. You can also plug the SD card into any computer with a card reader.
Whiskcam comes with an adjustable 39 cm breakaway collar and also clips onto any existing collar. It fits all cats and small dogs under 10 kg (Chihuahua, Yorkshire, Pomeranian, Dachshund, Cavalier King Charles, and similar breeds). For larger dogs we recommend a dedicated pet action camera mount.
We ship worldwide for free. Delivery typically takes 7–14 business days depending on your location. You'll receive a tracking number as soon as your Whiskcam ships.
Whiskcam records in AVI format at 1080P Full HD. The files play on any device — phone, tablet, or computer. You can easily convert or share them on TikTok, Instagram, or YouTube.