Frequently Asked Questions
Everything you need to know about Whiskcam.
We offer a 30-day money-back guarantee, no questions asked. If you or your pet aren't happy with Whiskcam, simply email us at support@whiskcam.com and we'll process a full refund — you don't even need to return the product. We stand behind every Whiskcam because we know you'll love it.
Absolutely. At just 26g, Whiskcam is lighter than a small bell. It clips securely onto your pet's existing collar with smooth, rounded edges. Most cats forget it's there within minutes. We recommend using a breakaway collar for outdoor cats, and Whiskcam is best for adult cats over 2kg.
Whiskcam records up to 90 minutes of Full HD video on a single charge. That's perfect for capturing morning explorations and evening patrols — the most exciting moments of your pet's secret life. A full charge takes under an hour via USB-C.
No app, no WiFi, no accounts. Just press the record button on the camera. When your pet comes home, pop out the SD card, plug it into your phone using the included adapter, and enjoy the footage. It's that simple.
Every Whiskcam comes with a MicroSD-to-USB-C/Lightning adapter. Plug it into your phone and view the videos directly in your gallery app. You can also plug the SD card into any computer with a card reader.
Whiskcam comes with its own adjustable collar, but it also clips onto any existing collar your pet already wears. Works for cats and dogs of all sizes.
We ship worldwide for free. Delivery typically takes 7–14 business days depending on your location. You'll receive a tracking number as soon as your Whiskcam ships.
Whiskcam records in AVI format at 1080P Full HD. The files play on any device — phone, tablet, or computer. You can easily convert or share them on TikTok, Instagram, or YouTube.